Returns
WHAT IS YOUR RETURN/EXCHANGE POLICY?
WE ACCEPT RETURNS AND EXCHANGES FOR UP TO 14 DAYS AFTER THE ITEM(S) HAS BEEN RECEIVED BY THE CUSTOMER. NOTE THAT ANY ITEM(S) MARKED AS FINAL SALE ARE NOT ELIGIBLE FOR RETURNS, EXCHANGES OR STORE CREDIT. ANY ITEM(S) ELIGIBLE FOR RETURN OR EXCHANGE MUST BE IN THE ORIGINAL PACKAGING.
IF THE ITEMS ARE RECEIVED IN A CONDITION WITH DAMAGE, A REFUND WILL NOT BE PROCESSED, AND THE ITEM(S) WILL BE SENT BACK TO YOU AT THE ORIGINAL SHIPPING ADDRESS. ONCE WE CONFIRM THE RETURNED ITEM IS IN ITS ORIGINAL UNWORN CONDITION WE WILL ISSUE YOU A REFUND EXCLUDING ORIGINAL SHIPPING COSTS. AFTER THE REFUND IS PROCESSED IT TYPICALLY TAKES 5-10 BUSINESS DAYS FOR THE FUNDS TO BE FULLY CREDITED BACK TO ITS ORIGINAL FORM OF PAYMENT.
FOR DOMESTIC ORDERS, WE PROVIDE PREPAID SHIPPING LABELS TO THE CUSTOMER TO PROCESS A RETURN. THE CUSTOMER HAS 2 WEEKS TO SEND BACK THE ITEM(S). FOR INTERNATIONAL ORDERS, THE CUSTOMER IS RESPONSIBLE FOR SHIPPING THE ITEM(S) BACK TO US.